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Breaking Down Silos, Part 1: The Consequences Of Working In Isolation

No man is an island entire of itself; every man is a piece of the continent, a part of the main… – John Donne If you’ve ever worked at a company of any size, you’ve experienced it. Isolation. That...

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Building Better Software Through Collaboration: Whose Job Is It, Anyway?

In part one of this series, we looked at the consequences of designing and developing software in isolated environments. Some people work in lonely silos where no process exists, while others work in...

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How To Build An Agile UX Team: The Culture

This is the first in a three-part series on how to build and grow successful user experience teams in agile environments. It covers challenges related to organization, hiring and integration that...

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How To Build An Agile UX Team: Hiring

This is the second in a three-part series on how to build and grow successful user experience teams in agile environments. It covers challenges related to organization, hiring and integration that...

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How To Build An Agile UX Team: Integration

This is the final part in a three-part series on how to build and grow successful user experience teams in agile environments. It covers challenges related to organization, hiring and integration that...

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The Big Think: Breaking The Deliverables Habit

Right there in the center of my boilerplate for design proposals is a section that I glare at with more resentment each time I complete it. It’s called “Deliverables,” and it’s there because clients...

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